Complete verification to unlock withdrawals
We ask for a national ID or passport scan and a recent utility bill or bank statement that shows your address before your first withdrawal clears. This step protects your account by confirming you are the person behind the wallet and prevents anyone else from requesting a payout to a different number. Upload documents through the account panel and our compliance team
reviews them within hours. Once verified your payout requests move straight to processing without delay.
- Navigate to account verification — Find the verification link in your account menu where you can upload identity and address documents.
- Submit national ID and proof of address — Scan your NID or passport plus a utility bill or bank statement dated within the last three months.
- Wait for team review — Our compliance team checks the documents match your registered name and wallet details then approves your account.
- Withdraw freely once approved — After verification every payout request processes without the document-upload step slowing you down.